Frequently Asked Questions
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Welcome to the Forest Plants FAQ page! Here you'll find answers to frequently asked questions about our plants, shipping, payment, and more. Don't see your question there? Please contact us at info@forestplants.nl. We're happy to help!
How should I care for my plant? (e.g., water, light, temperature)
Each plant's description includes information about how much water it needs and its best location for light or shade. This way, you'll know exactly how to keep your green friend happy!
Is this plant poisonous to pets?
A very important question! We have a special pet-friendly category, so you can be sure the plants won't harm your pets.
How often should I water my plant?
This varies per plant! The product description of the plant you like will indicate exactly how often you should water it.
Which plants are air purifying or low-maintenance?
We have special categories for air-purifying and low-maintenance plants, so you can easily see what a plant does and how much care it needs.
What are the shipping costs?
Shipping costs are €5.95. Orders over €75? We'll take care of the shipping for you!
Are the plants packaged securely to prevent damage?
Absolutely! We pack our plants with the utmost care. If anything goes wrong, please let us know at info@forestplants.nl. We're happy to help.
What happens if my plant arrives damaged?
We're very sorry about this! Please contact us at service@forestplants.nl, and we'll work with you to find a suitable solution.
Is this plant in stock?
Our range is generally always in stock. If a plant is sold out, this will be clearly indicated on the website.
Are the prices shown inclusive of VAT?
Yes, all prices shown include VAT.
What payment methods do you accept?
You can find all payment methods at the bottom of our website. We accept iDeal, credit card, Google Pay, PayPal, and more.
Can I order this plant in a specific pot size?
We have a wide range of pots, so you can find a suitable pot for every plant size.
* A note on pot sizes : As a rule of thumb, choose a pot with a diameter 2-3 cm larger than the current root ball, or 15-25% larger than the nursery pot. For small plants, an additional 2-5 cm is sufficient, while larger plants benefit from an additional 5-10 cm. Consider the plant species: thirsty plants require a larger pot, while drought-tolerant plants, such as cacti, need a smaller pot to prevent root rot. In short: a little larger, but not too large!
* Note on delivery time : We aim for a delivery time of 1-3 business days. However, in exceptional circumstances or during shipping delays, we cannot always guarantee this timeframe. We will do everything we can to deliver your order as quickly as possible!
Do you have any more questions? Send us a message at info@forestplants.nl or follow us on social media for the latest updates and plant tips. Together we'll make your home greener!